Clerical Support

  • Support public health: Clerical support staff play a vital role in supporting public health by providing administrative and technical assistance to public health professionals. They help to ensure that public health programs and services run smoothly and efficiently.
  • Variety of career options: There are many different career options available to clerical support staff in public health. They can work for local health agencies, local governments, state governments, or private organizations. They can also work in a variety of settings, such as health departments, hospitals, and clinics.
  • Education Pathway:  Graduation from high school or completion of GED, along with at least one year of related clerical experience is typically required.
  • Opportunities for growth and advancement: With the right skills and experience, clerical support staff can move into leadership positions or specialize in a particular area of clerical support, such as billing and insurance, customer support, and assistance to an administrative role. Further educational opportunities for this career path that could advance your career growth include certificates and associate degree programs in medial administration support/assistance and medical office management.
  • Work-life balance: Clerical support staff typically work regular hours, with minimal overtime requirements. This can be a good option for those who want a good work-life balance.

Here are some of the tasks that clerical support staff in public health do:

  • Answer phones and provide information to the public
  • Schedule appointments and maintain patient records
  • Type and proofread documents
  • Compile data and prepare reports
  • Order supplies and equipment
  • Manage budgets
  • Provide administrative support to public health professionals

If you are interested in a career that combines administrative support, public health, and customer service, then a clerical support career may be a good fit for you. It is a rewarding career that allows you to make a real difference in the lives of people.


Here are some of the skills that are essential for clerical support staff in public health:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite
  • Attention to detail
  • Ability to work under pressure